One thing is certain: the industry has been turned upside down. Technological innovation is moving incredibly fast. Everyone is concerned with data-science and robotification. Digital channels require a new connection with your client. And talking of clients: they require more transparency. On top of this, everything needs to be done Agile. How do you translate these changes into workable solutions? Trust in the knowledge and strength of our experts. We keep up to date with these changes and transform them into concrete strategies so that you know exactly where to go.
Processes and Systems
Because we are at home in your industry, we have a clearer view of which processes and systems will work for your organisation. We develop our own approach to improve and optimise your processes. We create concrete proposals by using process mining tools to gain real insights into your business. We have plenty of experience in selecting and implementing standard packages and solutions. Whether it is CRM-systems, policy and financial administration or loan and payment systems we can show you real project examples. This also applies to setting up or modifying your infrastructure (think of cloud migration) and improving your digital security.
Our project managers are constantly learning and earned their stripes working on big and small projects. And that is just the beginning. We believe that project managers only deliver good results if they really feel at home in your industry. This is how they can ask the right questions, investigate and sound the alarm is necessary. Every project manager at ITDS can and does do this. This is how they can be the spark to your fire, your support and your crutch, all at the same time.
Agile is in our blood
As a pragmatic organisation, working Agile is the most normal thing in the world. So it’s not strange that everyone who works here is at least a certified scrum master (CSM). But we do more with that. We combine our knowledge of the insurance market with Scrum so that we can get the most out of your project. We adapt fast to your organisation’s Agile-style and finish the project: as Scrum Master, Product Owner or Agile coach, combined with methods such as KanBan, Scrum, SAFe, and DevOps. Organisations that want to take Agile to the next level can embark on an Agile Transition Programme with us. This programme is a smart set of solutions, based on measurements and benchmarked against agile companies
Technological developments force you to continuously introduce new systems and to adapt your processes. The migration of existing systems to new platforms is the order of the day. We have developed a highly effective method to guarantee a successful migration from our knowledge and experience. This is composed of a phased approach, a migration route and a test strategy, all under the guidance of a highly experienced project manager.