DIGITAL TRANSFORMATION, MADE TANGIBLE

 

Digital transformation is more than a mobile portal or a chatbot: it is a new way of thinking and working. We will gladly help you achieve transformation from strategy to implementation. Together we will transform your distribution channels into digital channels and adapt your product so that it can be processed online. We can also make your processes STP and transform your CRM system into a platform that projects a real and complete image to the client. Step by step, we work from strategy to success.

 

WHAT OPPORTUNITIES DO YOU SEE? 

 

We’d like to hear from you.
Call us on 020 – 226 01 10 or send an e-mail to info@itds.nl.

 

WHAT CUSTOMERS SAY

 

Set up and implementation of a Customer Due Diligence policy

“Making a good start was half the battle”

The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.

In collaboration with ITDS, project manager Marc Brouwer took on the challenge.

A social strategy and implementation for OHRA

“As soon as we were satisfied, they’d raise the bar”

In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.

Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.

An international IT strategy and organisational change

“You have to get people onside because not everyone likes change”

In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.

Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.

UIT DE PRAKTIJK

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Blogs

Digital innovation: the latest trends

15 Jul 2019
It’s no secret that digital innovation is a hot item in financial services. So much is happening in this area that it’s often nigh on impossible to keep…
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Column

For your customer, or your image?

28 Jun 2019
By Arjen de Boer, Managing Partner ITDS - Customers nowadays place an order in a single click, base their choices on reviews and expect perfection on their mobile.…
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ITDS'er talking

To stand out as a brand, you have to be hyper-relevant

17 Apr 2019
“There really is a lot of ambition in the financial services industry at the moment, but does that necessarily translate into innovation in the area of digital marketing?…
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GERELATEERDE CASES

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Digital Business

Digitalising an insurer’s Legal department

THE REQUEST With a renovation pending, the Legal Aid department of a large insurance company had to be digitalised, with little time to do it in. A large…
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Solutions

The implementation of robots at an insurer

Due to rising demand in the market and a quick payback period, a pension insurer wanted to experiment with Robotics Process Automation. The effective deployment of robots helps…
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ONZE DIENSTEN