Consultancy, Digital Business

Design and development of a lease portal for a major bank

lease portal case

THE REQUEST

Our client had already created an online lease portal for lease requests submitted by business customers. To improve the application process and give customers even better service, the interface between the client’s linked systems and back offices had to be extended and professionalised.

OUR APPROACH

We made the design, helped consider possible solutions and documented the requirements for the lease portal, all within the context of a Scrum team, and working according to Agile methodology. We had to cover a lot of ground quickly, get up-and-running with what we knew and continue from there. In this way we’d be able to realise concrete and immediate results.

THE RESULT

We quickly put the development team to work implementing innovative solutions. The backlog was quickly reduced, with priority and value being continuously monitored. Our client now has a professional flow of lease applications that delivers more applications and satisfied customers.

Want to know more about our projects? Contact us!

WHAT OPPORTUNITIES DO YOU SEE?

We’d like to hear from you.
Call us on 020 – 226 01 10 or send an e-mail to info@itds.nl.

WHAT CLIENTS SAY

Set up and implementation of a Customer Due Diligence policy

“Making a good start was half the battle”

The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.

In collaboration with ITDS, project manager Marc Brouwer took on the challenge.

A social strategy and implementation for OHRA

“As soon as we were satisfied, they’d raise the bar”

In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.

Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.

An international IT strategy and organisational change

“You have to get people onside because not everyone likes change”

In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.

Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.

RELATED cases

Show all cases

RELATED SERVICES

Show all services

Consultancy

Future-proof strategies that proved them-selfs in the real world

One thing is certain: the industry has been turned upside down. Technological innovation is moving incredibly fast. Everyone is concerned with data-science and robotification. Digital channels require a new connection with your client. And talking of clients: they require more transparency. On top of this, everything needs to be done Agile. How do you translate these changes into workable solutions? Trust in the knowledge and strength of our experts. We keep up to date with these changes and transform them into concrete strategies so that you know exactly where to go.

Solutions

Why do it yourself when there are smart IT-solutions

Why buy a product or a service? Because it has exactly the properties you are looking for, because you have heard good things about it from friends and colleagues, or because the provider has a good reputation. Or because of the good price, naturally. With financial systems, the price is mostly determined by your personnel and IT costs. We help you to reduce these by introducing plug-and-play back-office systems that are set up so that every task can be processed automatically. Do you have specific needs and wishes? We will select the best standard platform for you. Of course, we also help with a seamless migration of your existing portfolios.

Digital Business

From digital transformation to digital reality

The world in which we live has been digital for a while. We think being able to order and organise everything online the most normal thing in the world. That it's normal to know who is doing what, where and with whom. That we can always check on the progress of what we have ordered or make a payment. But it is still a challenge for many banks, insurers and pension funds to connect with this new world, let alone to make progress in it. Our specialists know exactly what is at stake, both in the Netherlands and the world and they will gladly help you to improve your chances of connecting in this digital world.