AGILE WORKING METHODS, WITH A HEALTHY DOSE OF REALISM
As a pragmatic organisation, working Agile is the most normal thing in the world. So it’s not strange that everyone who works here is at least a certified scrum master (CSM). But we do more with that. We combine our knowledge of the insurance market with Scrum so that we can get the most out of your project. We adapt fast to your organisation’s Agile-style and finish the project, combined with methods such as KanBan, Scrum, SAFe, and DevOps. Organisations that want to take Agile to the next level can embark on an Agile Transition Programme with us. This programme is a smart set of solutions, based on measurements and benchmarked against agile companies.
WHAT CUSTOMERS SAY
Set up and implementation of a Customer Due Diligence policy
“Making a good start was half the battle”
The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.
In collaboration with ITDS, project manager Marc Brouwer took on the challenge.
A social strategy and implementation for OHRA
“As soon as we were satisfied, they’d raise the bar”
In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.
Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.
An international IT strategy and organisational change
“You have to get people onside because not everyone likes change”
In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.
Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.