DIGITAL BUSINESS FOR FINANCIAL SERVICES PROVIDERS

The world in which we live has been digital for a while. We think being able to order and organise everything online the most normal thing in the world. That it’s normal to know who is doing what, where and with whom. That we can always check on the progress of what we have ordered or make a payment. But it is still a challenge for many banks, insurers and pension funds to connect with this new world, let alone to make progress in it. Our specialists know exactly what is at stake, both in the Netherlands and the world and they will gladly help you to improve your chances of connecting in this digital world.

 

 


 

HELPING YOU MORE

The Social Media Insurance Monitor

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ITDS has undertaken the Social Media Insurance Monitor every year since 2011: an independent research into the use of Social Media by insurers, published as SoMe magazine. In this short period of time, the Monitor has become an institution, closely followed by the industry. As a logical sequel, SoMe now also has a Global Edition, which maps the use of Social Media by international insurers.read more

Social Media Check-up

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What contribution does Social Media deliver to your business? After our Social Media check-up, you will know exactly where you stand. Over a six-week period, our Social Media experts will judge your (content) strategy, your monitoring methods, your deployment of social media channels, how anchored Social Media is in your organization and your use of measuring tools and content management. We present the results in a short report, including a benchmark against other insurance companies.read more

Social strategy and implementations

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As the sole Social Media specialist in the financial services sector, ITDS connects opportunities to measurable results so that in addition to Friends and Likes, Social Media delivers satisfied customers. It all starts with a smart strategy. And this doesn’t have to take weeks to develop either. We can help you define your objective – and show you how you can achieve it. Thanks to our intrinsic knowledge of the market, our advice is always concrete. And, of course, we’ll be only too happy to help with implementation too.read more

Digital transformation

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Digital transformation is more than a mobile portal or a chatbot: it is a new way of thinking and working. We will gladly help you achieve transformation from strategy to implementation. Together we will transform your distribution channels into digital channels and adapt your product so that it can be processed online. We can also make your processes STP and transform your CRM system into a platform that projects a real and complete image to the client. Step by step, we work from strategy to success.read more

Data science (Big Data)

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Data helps you to understand and help your clients better. The future requires a data-driven approach that can siphon off large data-lakes. Our specialists have experience in setting up, equipping and operationalizing data-science projects. We will also gladly help you to select your tools and set up your team. We go further. We apply the results from these data-mining and process mining projects to your operation. So that your business can improve.read more

 

WHAT OPPORTUNITIES DO YOU SEE? 

We’d like to hear from you.
Call us on 020 – 226 01 10 or send an e-mail to info@itds.nl.

 

WHAT CLIENTS SAY

 

Set up and implementation of a Customer Due Diligence policy

“Making a good start was half the battle”

The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.

In collaboration with ITDS, project manager Marc Brouwer took on the challenge.

A social strategy and implementation for OHRA

“As soon as we were satisfied, they’d raise the bar”

In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.

Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.

An international IT strategy and organisational change

“You have to get people onside because not everyone likes change”

In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.

Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.


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