The Social Media Insurance Monitor

ITDS has undertaken the Social Media Insurance Monitor every year since 2011: an independent research into the use of Social Media by insurers, published as SoMe magazine. In this short period of time, the Monitor has become an institution, closely followed by the industry. As a logical sequel, SoMe now also has a Global Edition, which maps the use of Social Media by international insurers.

Magazine

Global SoMe Magazine 2017

Download PDF

Magazine

Global SoMe Magazine 2016

Download PDF

View all downloads

WHAT OPPORTUNITIES DO YOU SEE?

We’d like to hear from you.
Call us on 020 – 226 01 10 or send an e-mail to info@itds.nl.

WHAT CLIENTS SAY

Set up and implementation of a Customer Due Diligence policy

“Making a good start was half the battle”

The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.

In collaboration with ITDS, project manager Marc Brouwer took on the challenge.

A social strategy and implementation for OHRA

“As soon as we were satisfied, they’d raise the bar”

In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.

Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.

An international IT strategy and organisational change

“You have to get people onside because not everyone likes change”

In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.

Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.

Show all articles

ITDS'er talking

To stand out as a brand, you have to be hyper-relevant

17 Apr 2019

“There really is a lot of ambition in the financial services industry at the moment, but does that necessarily translate into innovation in the area of digital marketing?…

Blogs, News

Digital innovation trends

20 Feb 2019

It’s common knowledge by now that digital innovation is a hot potato in the sphere of financial services. But have you stopped to think why? What’s actually being…

Blogs

Augmented Commerce is the future

05 Oct 2018

Augmented Reality is a relatively young, innovative technology that’s been getting increasingly popular these past few years. But what exactly is it, and how can you use it…