How can you be sure that your organisation is ready for a crisis? If problems do arise, are your plans fit for purpose?



Our Readiness Test will enable you to experience a crisis situation, but in a safe environment. It’s the ideal way of discovering how you and your team will react to a crisis. During the simulation our advisers will be on-hand to make the necessary adjustments and provide immediate feedback. We observe the decisions that are made, the impact that they have on the situation and the collaboration between all those involved. Every decision has repercussions for the way the crisis develops. In our subsequent debriefing we then give you feedback on what we saw and our recommendations.



Business Continuity Management is no longer an abstract concept, but a tangible means of guaranteeing continuity. It will enable you to get to know your organisation in very difficult and stressful circumstances and provide new insights and personal development opportunities.





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Call us on 020 – 226 01 10 or send an e-mail to




Set up and implementation of a Customer Due Diligence policy

“Making a good start was half the battle”

The challenge facing KAS BANK was to implement a Customer Due Diligence policy and rationalise customer files in a limited timeframe.

In collaboration with ITDS, project manager Marc Brouwer took on the challenge.

A social strategy and implementation for OHRA

“As soon as we were satisfied, they’d raise the bar”

In the space of just a few years the role of Social Media at OHRA has grown from “a nice little extra” to a fully fledged business channel.

Iris Wezenberg – previously Social Media Manager and now Online Service Manager with this Dutch insurer – explains how it all came about.

An international IT strategy and organisational change

“You have to get people onside because not everyone likes change”

In just over 40 years Brunel has evolved from a Delft-based brokerage company into an international service provider employing more than 11,000 people in 37 countries. In many of these countries Brunel used local IT systems, each with its own definitions. To make it all future-proof, all these systems had to be replaced by a single system based on the same standard.

Stefan de Boer, Manager Global IT, tells about the collaboration with ITDS.