THE LATEST DEVELOPMENTS FROM THE OTHER SIDE.

Every year, the life insurance department of a major insurance company sends more than 100,000 letters to banks, intermediaries and customers. However, the system that the department used…

Our client was looking for a solution that would simplify, accelerate and improve the quality of its claims process. The process was labour-intensive, had a long lead-time and,…

With a renovation pending, the Legal Aid department of a large insurance company had to be digitalised, with little time to do it in. A large number of…

Due to rising demand in the market and a quick payback period, a pension insurer wanted to experiment with Robotics Process Automation. The effective deployment of robots helps…

Improved premium legislation in the Netherlands now makes it possible to continue investing during your retirement, using part of your pension pot (variable pension). To be able to…

Simply having a presence on Social Media is not enough. An insurer also needs to enter into strategic dialogue with its community and deploy Social Media channels during…

As a first-mover, a major insurer wanted to offer online insurance in Slovenia and Serbia so they asked ITDS to develop a new Internet label. All the following…