Digitalising the claims process
Our client was looking for a solution that would simplify, accelerate and improve the quality of its claims process. The process was labour-intensive, had a long lead-time and,…
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HIGHLIGHTED Cases
Consultancy
Strategic growth through the migration of 125,000 savers
10 Feb 2020
After taking over 125,000 customers from a savings bank, our client needed help in the subsequent migration process. Based on our experience in large migrations, we knew that...
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Alle Cases - Digital transformation
Digitalising an insurer’s Legal department
With a renovation pending, the Legal Aid department of a large insurance company had to be digitalised, with little time to do it in. A large number of…
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The implementation of robots at an insurer
Due to rising demand in the market and a quick payback period, a pension insurer wanted to experiment with Robotics Process Automation. The effective deployment of robots helps…
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The development of customer journeys for a pension insurer
Improved premium legislation in the Netherlands now makes it possible to continue investing during your retirement, using part of your pension pot (variable pension). To be able to…
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A Social Media plan for a funeral insurance company
Simply having a presence on Social Media is not enough. An insurer also needs to enter into strategic dialogue with its community and deploy Social Media channels during…
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Developing a new internet label for a online insurer
As a first-mover, a major insurer wanted to offer online insurance in Slovenia and Serbia so they asked ITDS to develop a new Internet label. All the following…
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